Delivery & Delivery Charges
Manufacturing times will vary with the nature of the product ordered. Once the item is completed we will inform you by e-mail that the item is ready for dispatch.
The following services will be used unless you specifically request us to change these. Any changes will be at your cost.
Standard Delivery (First Class / Parcel) – £5.70.
Used for items with a value of £50.00 or less. Please allow 3-5 working days for delivery. Items will be sent by First Class mail or Standard Parcel, depending on the size and weight. Good are insured for up to £50.00
Special Delivery – £7.25.
1-2 working days (covers 99% of the UK – please see the Royal Mail website). Items will be sent by Special Delivery Next Day service. Please note Special Delivery items will need to be signed for. Special Delivery is insured up to £500.00
Additional Insurance – we always obtains Certificates of Posting and will be happy to make a claim on behalf of customers should items be lost by Royal Mail. Unfortunately, we cannot take responsibility for loss of items once they go in the post, so if your items are worth more than the insurance rates outlined for each delivery option, you may wish to obtain additional cover. If you would like to purchase additional insurance, or have your parcel sent by another carrier, we will be happy to accommodate this – please contact us to arrange this. We will then send you an invoice for any additional insurance or carrier costs which must be paid prior to good being sent.
We shall not be liable for any loss or damage whatsoever arising as a result of a delay or failure to deliver products by a particular date or arising as a result of any cause beyond our control, including any force majeure event or the Customer’s failure to provide adequate delivery instructions.
Whilst we do not currently ship overseas, we are happy to discuss specific orders. In the event of an order requiring international shipping please note that any custom charges and import duties would not be included in the shipment cost.